Our Terms & Conditions

Welcome to www.livingsoulswhisky.com, a website operated by Whisky Souls Limited ("Whisky Souls"). Our registered address is 168 Bath Street, Glasgow, Scotland, G2 4TP. By using our website, you agree to the following terms and conditions. Please read them carefully.

1. Acceptance of Terms

By accessing and using this website, you affirm that you are of legal drinking age in your country of residence and have passed through our age verification gate. This website is intended for use only by individuals who meet the legal drinking age requirements.

2. Use of the Website 

This website provides information about Whisky Souls and our products. You may use this site solely for personal, non-commercial purposes. The sections of the website include a Header, Our Story, Our Product, and an Email Capture feature to subscribe to updates. Any other use of the site content without prior written permission from Whisky Souls is strictly prohibited.

3. Intellectual Property 

All content published and made available on our site, including text, graphics, logos, images, and software, are the property of Whisky Souls Limited and are protected by copyright and other intellectual property laws.

4. Product Purchase 

Products purchased through our website are for personal use and not for resale. We sell whisky bottles that can be shipped exclusively to addresses within the UK. Prices for our products are subject to change without notice.

5. Email Capture 

By providing your email address, you agree to receive communications from Whisky Souls Limited, including but not limited to newsletters, promotions, and updates about our products. You can unsubscribe from these communications at any time.

6. Contact Us Form 

Information submitted through the 'Contact Us' form will be used to respond to inquiries and provide customer support. Please provide accurate and truthful information when filling out the form.

7. Privacy Policy 

Please refer to our Privacy Policy below for information on how we collect, use, and share your data.

8. Limitation of Liability 

Whisky Souls Limited and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities, and expenses including legal fees from your use of the site.

9. Indemnity 

You agree to indemnify and hold Whisky Souls Limited harmless from any claims, losses, or damages, including legal fees, resulting from your violation of these Terms and your use of our site.

10. Severability 

If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms. All other provisions will not be affected by the removal and the rest of these Terms still apply.

11. Changes 

We reserve the right to update our Terms and Conditions from time to time without notice. Any updates will be effective immediately upon posting to this site.

12. Governing Law 

These Terms are governed by the laws of Scotland. Any disputes related to these terms will be subject to the exclusive jurisdiction of the courts of Scotland. By using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.

Our Privacy Policy

Whisky Souls Limited ("Whisky Souls", "we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you visit and interact with www.livingsoulswhisky.com ("the Site"). By using the Site, you agree to the practices described in this Policy.

1. Information We Collect

We collect information that you provide directly to us when you use our Site, including when you fill out the contact us form or sign up for our newsletter. The types of information we may collect include:

  • Your name

  • Email address

  • Any other contact or other information you choose to provide.

Additionally, we automatically collect certain information when you visit our Site, such as:

  • IP address

  • Browser type

  • Access times

  • Pages viewed

  • The links you clicked on

2. Use of Information

The information we collect is used in various ways, including to:

  • Provide, operate, and maintain our Site

  • Improve, personalise, and expand our Site

  • Understand and analyse how you use our Site

  • Develop new products, services, features, and functionality

  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Site, and for marketing and promotional purposes

  • Send you emails

  • Find and prevent fraud

3. Sharing of Information

We may share the information we collect in various ways, including the following:

  • With service providers, contractors, and agents who perform services for us or on our behalf and require access to such information to do that work.

  • In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation, or legal process.

  • With your consent or at your direction.

  • We do not sell your personal information to third parties.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specifically, we use cookies to:

  • Enhance the functionality of our website by allowing you to navigate between pages efficiently.

  • Improve the performance of our website.

  • Customise your browsing experience.

  • Collect analytic data to understand how our website is used, helping us improve user experience.

5. Security

We are committed to protecting your personal information and have implemented appropriate technical and organisational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the Site itself is 100% secure.

6. Links to Other Websites

The Site may contain links to other websites not operated or controlled by us. We are not responsible for the content, accuracy, or opinions expressed in such websites, and such websites are not investigated, monitored, or checked for accuracy or completeness by us. Please remember that when you use a link to go from the Site to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including those that have a link on our website, is subject to that website’s own rules and policies.

7. Changes to This Privacy Policy 

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.

8. Contact Us 

If you have any questions or concerns about this Privacy Policy, please contact us at info@livingsoulswhisky.com.